Terms and Conditions

Effective Date: 15th March,2017
Last Updated: 8th August,2024

Welcome to Luxy Farm International. These Terms and Conditions govern your use of our website, products, services, and any interactions with Luxy Farm International (“we,” “our,” “us”). By accessing our website, making a purchase, applying for careers, or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Luxy Farm International is a global agricultural and veterinary solutions provider specializing in:

• Animal feeds & nutrition

• Veterinary medicines & health products

• Farm equipment & tools

• Domestic pet supplies

• Livestock sales and care

• General accessories & consumables

• Professional consultancy and veterinary care services

We operate primarily in the United Kingdom with Remote/Hybrid accessibility for international clients.

2. Eligibility

By using our website or purchasing our products, you confirm that you are:

• At least 18 years old, or accessing under the supervision of a parent/guardian.

• Authorized to enter into legally binding contracts.

3. Products and Services

1. Availability – Products listed in our store are subject to availability and may be limited in quantity.

2. Descriptions – We strive to provide accurate product names, descriptions, and pricing, but we do not warrant that all information is error-free.

3. Livestock – The sale of livestock is subject to animal welfare regulations and may require additional verification and delivery arrangements.

4. Consultancy Services – Veterinary, nutrition, or farm consultancy services are advisory and should not replace licensed professional treatment in emergencies.

4. Pricing and Payments

• All prices are listed in USD ($) unless stated otherwise.

• Payment must be completed through the invoice system provided on our website.

• We reserve the right to adjust prices without prior notice.

• Customers are responsible for any applicable taxes, duties, or shipping fees.

5. Orders and Invoices

• Clicking on a product generates a customized invoice.

• Customers must provide accurate personal details for invoicing.

• A copy of the invoice must be emailed to Luxy Farm International before payment confirmation.

• Orders are processed only after payment has been received in full.

6. Shipping and Delivery

• Domestic (UK) and International shipping are available.

• Delivery times vary depending on product type, stock, and destination.

• Luxy Farm International is not liable for delays caused by customs, courier services, or unforeseen circumstances.

7. Returns, Refunds, and Cancellations

• Veterinary medicines, consumables, and livestock are non-returnable due to safety and regulatory reasons.

• Other eligible products may be returned within 14 days of receipt, provided they are unused and in original packaging.

• Refunds are processed within 7–14 business days after approval.

• Cancellation requests must be submitted before shipment or processing.

8. Careers and Recruitment

• Job postings on our Careers Page are genuine opportunities within Luxy Farm International.

• Applications must include accurate details and resumes.

• Roles are based in the UK (Remote/Hybrid) unless otherwise specified.

• We reserve the right to close vacancies before their expiry date.

9. Website Use

• You may not misuse our website by introducing harmful material (viruses, malware, bots).

• Content on our website (text, logos, graphics, product descriptions) is protected by intellectual property laws.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Privacy Policy

Your personal information is protected in line with applicable UK Data Protection Laws and GDPR. Data collected may be used for:

• Processing invoices and orders

• Career applications

• Customer support and communication

• Marketing (with consent)

11. Limitation of Liability

• Luxy Farm International shall not be held liable for indirect, incidental, or consequential damages arising from product use, shipping delays, or service reliance.

• Veterinary and nutritional advice provided is for guidance only. Clients are encouraged to seek licensed veterinary services when required.

12. Indemnification

By using our services, you agree to indemnify and hold Luxy Farm International harmless against any claims, damages, or expenses resulting from misuse of our website, products, or services.

13. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved in the competent courts of the UK.

14. Changes to Terms

We reserve the right to update, amend, or replace these Terms and Conditions at any time. Updates will be posted on our website with revised effective dates.

15. Contact Information

For inquiries regarding these Terms and Conditions:
📧 info@luxyfarminternational.com
🌍 Website: www.luxyfarminternational.com
🏢 Location: Summit House 04-05 Mitchell Street Edinburgh EH6 7BD, United Kingdom